No matter how careful you are, accidents will happen. That's why My Furniture Place has partnered with Consumer Priority Service (CPS), a leader in the furniture protection industry, to help make sure your new furniture may be protected and warranted against stains and accidents caused by a variety of sources! 

CPS understands that a new furniture purchase is an important decision and investment. CPS offers a 5 year Furniture Extended Warranty Plan that will allow you to relax and enjoy the beauty and comfort of your new furniture without the worry of life's little accidents. 

Covered Products

• Mattresses and adjustable bases
• Motor mechanisms including reclining, heating and vibrating
• Wood or hard surface furniture
• Fabric upholstery
• Leather upholstery
• Vinyl upholstery
• Outdoor Furniture

You're Protected

• 5 year protection for total peace of mind
• 100% Comprehensive parts & labor coverage
• Manufacturer authorized on-site service
• Covers accidental damage
• Covers rips and stains
• Punctures, burns and singe marks
• Water and beverage mark rings
• Welded and assembled joints
• Glass chipping, breakage and cracking
• Breakage of frames, springs, sleepers, internal mechanisms and hardware
• Long term 5 year protection for peace of mind 
• Date of purchase warranty with accidental damage coverage starting on day 31
• Covers pet damage, claws & jaws (*one occurrence)

Summary of Protection Plan Exclusions

• Intentional damage
• Theft
• Vandalism
• Acts of God
• Damages incurred before or during shipping
• Vermin, insect infestation, mold, rot, mildew or rust
• Please see CPS pamphlet for more exclusions

How to Register My Policy

You can register online at www.cpscentral.com or by phone at (800) 905-0443

How to Submit a Service Request

1. By phone (800) 905-0443.
2. Online click the "Submit a Claim" link at www.cpscentral.com.
3. Be prepared to describe the incident, including the size, location and when and how it occurred. A photo may be requested to better assist with your service.

Customer Service Line (800) 905-0443

Furniture Extended Warranty Protection FAQ

Does the furniture coverage start on the day of purchase, or is it an extended warranty plan?

The CPS Accidental Furniture Warranty coverage begins on the end user’s date of purchase. For example, if the customer purchases a piece of furniture with a 5 year CPS plan, they will receive 5 total years from date of purchase. There is a 30 days claims hold to prevent DOAs or manufacturer defects, and CPS coverage will begin on day 31. Any claims that occur during that first 30 days would not be covered under this plan.

How many claims can I file?

As long as your warranty has not expired, you can file as many claims as you like.

What happens if the service center cannot repair my furniture?

If we cannot repair your furniture, we will provide you with a check for the current market value of your furniture.

How do I file a claim for my furniture?

You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving us a call at 1 (800) 905-0443.

Can I transfer my warranty to a new user?

Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.

What does the CPS extended warranty cover?

This plan covers any mattress; wood or hard surface furniture; and fabric, leather, and vinyl upholstery. This plan covers any accidental stains, and manufacturer flaws and defects, as well as accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and internal mechanisms and hardware.

Who completes repairs on my furniture?

After your claim is approved, we will send a local authorized service person to your house on a day that works for you.

What doesn't this plan cover?

This plan does not cover intentional damage, theft, vandalism, acts of God, or damages incurred before or during shipping. It does not cover vermin or insect infestation, mold, mildew, rot, or rust.

What does the CPS furniture extended warranty cover? 

This plan covers any mattress; wood or hard surface furniture; and fabric, leather, and vinyl upholstery. This plan covers any accidental stains, and manufacturer flaws and defects, as well as accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and internal mechanisms and hardware.

How much will the furniture plan cost me?

The extended warranty plan for furniture purchase totals below $699 will be 10% of your purchase price. For example a recliner purchased for $399 will have an extended warranty plan cost of only $39.90

Extended warranty plans for furniture purchase totals above $699 will only cost 5% of your purchase price. For example a sofa and loveseat that sells for $1499 will have an extended warranty plan cost of $74.95 which is only 5% of the total price. 

Leading The Way In Warranty Protection

CPS is a leader and innovator in the field of service plans. The company offers extended warranty coverage for virtually all high ticket consumer purchases ranging from high-end consumer electronics to computers, major appliances, power tools, lawn & garden equipment, and more. All plans are backed by an A.M. Best rating of “A-” (Excellent) insurance carrier.

We have one goal in mind – to give the customer the ultimate service plan experience. This means complete, hassle-free, on-line control – from updating your service plan’s information to scheduling and tracking the progress of service calls or claims. This also means giving you valuable information and tool to use, like on-line copies of your product(s) user’s manual (as available from your product’s manufacturer), preventative maintenance tips, notification of product recalls and much more.

Better Service

Our company was built on the foundation that customers always deserve better service. By following through and providing a “best-in-class” service, Consumer Priority Service is quickly becoming the first choice among retailers, e-commerce and manufacturers alike. We provide: Extended, In-home Extended, Date of Purchase, Accidental Damage, and OEM Parts and Labor Service Plans. We cover products that are new, scratch and dent or refurbished.

Consumer Priority Service has grown to become a leader by providing creative warranty solutions with a consistent pattern of growth. CPS has also developed a definable record of value for clients by employing a continual process of internal and external customer centric development.

By choosing Consumer Priority Service, you are ensuring yourself years of satisfaction from your newly purchased products. Our shield means you’re protected.